Terrible customer service !

How is this app allowed on the AppStore ? Theyve got some cool sweaters but I made an order over 2 weeks ago and still havent received a delivery email nor a tracking number! The sweaters were garanteed to arrive within a week and Im still waiting for a tracking number from them, but rest assure, the money was taken right away... Amateur hour on the AppStore #LAME

StvCohen about Rad., v1.56